The History of Gruppo Credito Valtellinese
During the course of the 1980s, Credito Valtellinese was growing in scope and so the Bank took the strategic decision to maintain its strictly banking-business departments within the traditional banking companies and to delegate special areas to the subsidiary companies, leading to the transformation of Credito Valtellinese from a local bank to a national Gruppo bancario.
In 1982, the Bank formed Bankadati S.p.A. to provide technological support for and to develop information system applications. In 1983, it formed Stelline S.p.A. to manage its real estate portfolio and to design and construct bank head offices and branches.
In 1984, the Bank formed Deltas S.p.A. as an advisory and management training company; in 1995 this subsidiary changed its mission as Gruppo Valtellinese expanded, becoming a Group-wide services company, co-ordinating and controlling the design, development, delivery of services from a single centre.
In the early 1980s, Gruppo bancario Credito Valtellinese not only formed new production companies, but it extended its operations also into complementary businesses.
In 1983, the Group acquired Technoleasing Italiana S.p.A., a leasing company; in 1997 it transformed into a bank, taking on the name Bancaperta S.p.A. The bank not only manages the Group's on-line internet channel, it is also becoming the strategic decision-maker in the financial market operations, bancassurance, business finance, and payments systems sectors.
In the 1990s, Gruppo Credito Valtellinese continued to expand with the entry of banks with a similar corporate culture, preserving and making the most of their specific organisations deeply rooted in their local environments, promoting their economic and social growth.
In 1995, Credito Artigiano S.p.A. became part of the Group. In 1997, Banca Popolare di Rho S.p.A followed suit, transforming into a specialised private banking company in early 2003 and changing name to Julius Baer Creval Private Banking. In 1998, Banca Popolare Santa Venera S.p.A., originally formed in Acireale (Sicily) in 1908, joined. In 1999, Cassa San Giacomo S.p.A., founded in 1896 in Caltagirone (Sicily) by Don Luigi Sturzo (also founder of the Christian Democratic party), joined as well, followed by Banca dell'Artigianato e dell'Industria di Brescia.
In 2001, Banca Regionale Sant'Angelo S.p.A. di Palermo and Leasingroup Sicilia S.p.A. joined the Group.
In 2002, the Group restructured its presence in Sicily by forming a single regional bank - Credito Siciliano S.p.A. - with units throughout the region, capable of being a major player in the Sicilian economy. The new bank was formed through the merger of Banca Popolare Santa Venera and Leasingroup Sicilia into Banca Regionale Sant'Angelo, as well as the acquisition of the Cassa San Giocomo branch network.
Finally, in 2002, Rileno S.p.A., a concessionaire for the national tax collection service for the provinces of Como and Lecco, joined the Group. The company now manages government agency transfer, cashing and payment system operations.
The Gruppo Credito Valtellinese mission is to create value both in the short- and long-term.
The Group takes into account the pre-eminent role of the shareholders in respect of customer satisfaction, the economic and social development of the local areas where it operates, and the professional development of its personnel.
Today, Gruppo Credito Valtellinese consists of four local bank, three companies operating in specialised areas of finance, and three production companies capable of offering services to all the Group companies, achieving cost savings and economies of scale.
The four local banks focus on traditional banking operations. They are geared toward the general population and are committed to the economic and social development of the local areas in which they operate.
The local banks include the Parent company Credito Valtellinese, Credito Artigiano, Credito Siciliano, and Banca dell'Artigianato e dell'Industria. The specialised finance companies include Bancaperta (financial market operations), Cassa San Giacomo (credit risk management), and Rileno (payments system).
The Group structure also covers a fourth area of operations, i.e. the service provider companies including Deltas, Bankadati Servizi Informatici, and Stelline Servizi Immobiliari.
Since the late 1980s, Gruppo Credito Valtellinese has been committed to promoting quality throughout the Group. In view of the need to offer the market a quality service in the name of an authoritative external agent, this commitment is constant and continuous.
Since 1995, when the Parent company was the first Italian bank to be awarded the quality certification for its loan application, issue and management process, the Group has extended the application of its quality management systems to all of its companies.
In detail the following companies have been awarded the UNI EN ISO 9001:2000 quality certification:
- Credito Valtellinese, Credito Artigiano, and Credito Siciliano (for loan processes, transfers, and treasury services for government and private agencies);
- Bancaperta (for providing banking services via Internet to its customers and Group banks, managing financial flows, and providing asset management services to the customers of the Group's banks);
- Bankadati (for the development Group-wide information system software and management);
- Stelline (for the design, co-ordination, construction, and management of bank offices and branches).
Local presence and operations
The group is physically present in the regions of Lombardia, Tuscany, Lazio, and Sicily through the branch network of the four local banks. Each branch not only carries out traditional banking operations in the area of retail and business transfers and financing, they increasingly act as investment centres were customers can execute high-value transactions such as financial consulting, buying insurance and asset management products, and buying and selling securities. Technological development coupled with increasingly sophisticated customer needs and behaviour have led to a review of the branch organisation. In fact, for several years now Gruppo Credito Valtellinese branches are equipped with the "banc@perta corner" aimed at promoting the banc@perta line of Internet services that the branches can use either on their own or with the assistance of specialised personnel. In addition, many branches make financial market information available to its customers in real-time at special booths.
With a view to expanding customer services, in 2002 the Group began implementing an innovative project to review the branch layout based on a new logistical model. The project will unfold in 2003 on the basis of ongoing test operations. We are talking about an innovative example of the entirely automated bank branch that allows customers to execute a series of bank transactions on their own at any time using a magnetic-strip bank card. The transactions available range from traditional cash withdrawals, even in foreign currency, to cash deposits (banknotes and coins), check deposits, and the issue of chequebooks on current accounts held with any Group bank and branch, in addition to using the banc@perta line services on the Internet at the "banc@perta point" for the purpose.
www.creval.it: the Group Internet site
Since 1996 the Group has boosted its network presence through its own website hosting the services of the banc@perta line, allowing customers to make bank transactions anytime anywhere with a complete information section on the banks and companies forming the Group, the products and services they offer through the branch office network and directly on line, and on the social and cultural initiatives that they put on or sponsor.
The Parent company is a local bank carrying out its operations in the provinces of Sondrio, Bergamo, Como, Lecce, and Varese.
Local bank carrying out its operations in the provinces of Milan, Florence, Prato, and Rome.
Local bank operating in the provinces of Caltanissetta, Catania, Enna, Messina, Palermo, Ragusa, Syracuse, and Trapani.
Local bank operating in the province of Brescia.
Specialised bank in financial market operations, bancassurance, and corporate financing; Bank managing the Group's Internet site under the "banc@perta" trademark.
Bank providing Group-wide services in the area of risk management and the management and collection of non-performing loans.
Concessionaire company of the national tax collection service in the provinces of Como and Lecco, now in charge of all treasury operations.
Company supporting the Parent company Credito Valtellinese, co-ordinating and controlling the design, development, delivery of services from a single centre for the entire Group.
Company providing technological support to the Group, responsible for the development and management of information and communications technology.
Company responsible for managing the Group's real estate assets and the construction of offices, branches, and other operating facilities.
The Fondazione mission is to sponsor initiatives aimed at the cultural, moral, scientific, social, and economic progress of the local communities where Gruppo Credito Valtellinese operates.