Credito Valtellinese: new appointments

Banks have created their social report. Banks are offering a business communication model, which expresses and harmonically conciliates economic qualities and quality of the relations existing between the bank and the whole community.

During Credito Valtellinese General Meeting on Saturday April 27, in addition to approving the traditional asset and liability statement, Credito Valtellinese banking Group also introduced its social report. The project, developed according to Strategia d'Immagine model in association with Istinform, was co-ordinated by Deltas Strategy and Planning Management.

Istinform is a management advise company belonging to A.B.I., Assbank, and Asspopolbank, which associates 130 banks and provides guidance on changes in the banking sector. Strategie d'Immagine is a communication company, which provides business social models.

The social report gives prominence to the collaborator relations, the various customer categories, trade associations, community and local government units, social, cultural and geophysical environment. Such relations are reported not only in terms of quantity but also and above all in terms of quality. A co-operative company like Credito Valtellinese banking Group attaches great importance to the social report, because it accurately and clearly describes the variety of relations the Group sets up with the socio-economic environment not only from an economic and financial point of view.

Credito Valtellinese banking Group, in fact, interacts and distributes the value added not only to its partners but also to:

• The human resources who get not only wages but also professional training
• Customers who get financing and, in general, to users who benefit from social services concerning sectors, enterprise categories, the territory and geographical areas. (By supporting the economy of areas in difficulty or with a negative economic situation, Credito Valtellinese Group creates a "social" value added, which can not be considered only on the base of short term profitability)
• The State who receives a great part of the wealth the Group produces through the collection of taxes
• The territory and the community who are supported with social, cultural and sporting initiatives

Through the social report, Credito Valtellinese banking Group can:

• Objectively describe contributions made to the social development highlighting peculiarities and typicality of a co-operative bank
• Confirm its transparent commitment and its open and interactive relationship with the market
• Examine the external needs, constantly adjusting the Group's offer to the customers' needs and improving its business processes, pursuing global quality (Credito Valtellinese already obtained ISO 9002 quality certification for "Application processing, disbursement and management of credit facilities")
• Promote the Group's activities in the territory.